Effective Date: May 30, 2026

Welcome to Matterflow®! These Terms of Service ("Terms") govern your use of our website, products, and services, including but not limited to Matterflow®, VineHelper®, and VineConnect (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

• You must be at least 18 years old to use our Services.
• By using our Services on behalf of a law firm, company, or organization, you represent that you are authorized to bind that entity to these Terms.

2. Use of Services

• You agree to use our Services only for lawful purposes and in accordance with applicable laws and regulations.
• You may not use our Services to upload, share, or distribute harmful, illegal, or infringing content.
• Unauthorized access, reverse engineering, or misuse of our Services is strictly prohibited.

3. Accounts & Security

• To access certain Services, you may be required to create an account. You are responsible for safeguarding your login credentials.
• You must notify us immediately if you suspect unauthorized use of your account.
• Matterflow® is not liable for any loss arising from unauthorized account access due to your failure to secure credentials.

4. Data & Privacy

• We respect your data and comply with industry best practices for security and confidentiality.
• By using our Services, you also agree to our Privacy Policy.
• We may collect and use anonymized data for product improvement and analytics.

5. Intellectual Property

• All trademarks, product names, logos, and content (including Matterflow®, VineHelper®, and VineConnect) are the intellectual property of Matterflow®.
• You may not reproduce, modify, or distribute our intellectual property without prior written consent.

6. Payments & Subscriptions

• Certain Services may require payment. Prices, billing cycles, and terms will be outlined during purchase.
• By subscribing, you authorize us to charge your provided payment method according to the agreed plan.
• Fees are non-refundable unless required by law or specified otherwise in writing.

7. Disclaimers

• Our Services are provided "as is" and "as available."
• We do not guarantee uninterrupted or error-free operation of the Services.
• Matterflow® is not responsible for damages caused by third-party platforms (including Filevine, Actionstep, or NetDocuments).

8. Limitation of Liability

• To the maximum extent permitted by law, Matterflow® and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services.
• Our total liability shall not exceed the amount you paid to us in the last 12 months.

9. Termination

• We may suspend or terminate your access to the Services if you violate these Terms.
• You may also stop using the Services at any time by contacting us.

10. Governing Law

• These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.
• Any disputes shall be resolved in the state or federal courts located in New York, NY.

11. Updates to Terms

• We may update these Terms from time to time.
• The latest version will be available on our website, with the "Effective Date" updated accordingly.