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The Usage Dashboard is your main landing page when you log into VineConnect®. It displays comprehensive analytics and logs that show how clients are using the portal, including login activity, feedback submissions, and communication metrics. As you activate the client portal for your clients, this dashboard fills with real-time data.

Daily and Weekly Client Logins

This section shows you client engagement with the portal:

Daily logins — Number of client logins per day

Weekly logins — Number of client logins per week

Weekly breakdown graph — Visualizes which days of the week see the most client activity

This helps you understand client engagement patterns and portal usage trends.

Client Portal Usage Log

The usage log tracks all client activity in the VineConnect® portal, including login attempts. For each log entry, you'll see:

Field	Description
Name Entry	The name of the client attempting to access the portal
Matched Client	The corresponding client name in Filevine
Phone Number	The phone number used for 2FA login (matched to their Personal Mobile in Filevine)
Email	The email used for 2FA login (matched to their Personal Email in Filevine)
Matched Project ID	The Filevine project associated with the client
Success	Checkmark for successful login; X for unsuccessful login
Timestamp	The date and time of the login attempt

Failed login troubleshooting: If a client had an unsuccessful login, click the "X" to view Response Details and the specific error code.

Client Feedback Log

This log tracks feedback submitted by clients through the VineConnect® Client Portal. Feedback is internal-only and tied to your Legal Team configuration.

For each feedback submission, you'll find:

Client name — Who submitted the feedback

Project name — The Filevine project associated with the client

Project ID — The Filevine project identifier

Team member — The VineConnect® team member the feedback was submitted for

Project phase — The current phase of the project in Filevine

Timestamp — When the feedback was submitted

This helps you monitor client satisfaction and identify support needs.