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You can add up to five (5) internal users to your VineConnect® Admin Portal, each with different permission levels. This lets you delegate admin responsibilities while maintaining control over sensitive features.

Adding a New User

Click the "Add New" button on the Manage Users page

Enter the new user's email address

Choose their permission level: Tenant Viewer or Tenant Manager

Click "Invite" to send the invitation

The user will receive an email invite and can set their own password upon confirmation. They'll have immediate access to the admin portal.

User Roles and Permissions

VineConnect® supports two permission levels:

Tenant Viewer (Read-Only Access)

View the VineConnect® Dashboard only

Can see client access logs (successful and failed logins)

Can view client feedback logs with date range filters and export capabilities

Can access text reply logs with date range filters

Cannot modify any settings or configurations

Tenant Manager (Full Admin Access)

Control all features and settings of VineConnect®

Make configuration changes

Manage other users

Access all admin functions

Default permission: If you don't select "Tenant Viewer" when adding a user, they'll automatically be assigned Tenant Manager permissions.

Managing Existing Users

Change permissions — Use the dropdown next to any user to change their role from Viewer to Manager or vice versa

Remove a user — Click the trash icon next to a user and confirm the deletion

Future User Types

We're currently planning to expand user types to include Providers, Practitioners, Experts, and Consultants. These roles will allow external team members to view the Client Portal without admin access.